customer service agent swissport interview

customer service agent swissport interview

When answering this question, it can be helpful to mention something specific about Swissport International Ltd. that interests you or what drew you to apply for this role. Besteht das As a Swissport Customer Service Agents , you will . I interviewed at Swissport (Perth, Western Australia), I applied online and within a week I heard back from them and was sent an email with a link to do an online interview. Quiseram me conhecer e conhecer minha viso e pretenso. Ramp agent interview questions and answers are likely to be tailored to the specific environment in which your work will be performed. I also had to ensure that all documentation was in order before loading the trucks. Visit the Career Advice Hub to see tips on interviewing and resume writing. Easy process. How I would deal with a passenger who had a wrong passport. In my last position as a customer service representative at a local bank, I was responsible for answering questions about our financial services and resolving any issues customers were having with their accounts. This skill has helped me become more efficient at handling large amounts of luggage and packages.. A conversa foi trilngue. They want to see that you are able to learn quick and you are. Quick interview, not giving a hard time. Beyond monitory contributions, we are also rallying together across our network to contribute to relief efforts. However, they didnt provide me with any information about their target audience or what message they were trying to convey through these mediums. Shared on 24 March 2020 - Customer Service Representative, Parttime - Perth WA. Entire process took approximately less than a month. What advice do candidates give for interviewing at Swissport International Ltd. Be on time for your interview and dress smart and be yourself. Cliquez ici pour rafraichir. Ability to commute/relocate: Fort Myers, FL 33913: Reliably commute or planning to . These should be covered by the employer. Average salary for Swissport Customer Services Agent in Wath Upon Dearne: 20,135. Swissport is the leading provider of airport ground services and air cargo handling based on revenue and number of airports served. . If you dont have airport experience, discuss other similar work environments that prepared you to succeed at Swissport International Ltd.. scusiamo se questo pu causarti degli inconvenienti. Ready for take off? I find this method most effective because it allows me to see everything at once and plan out my day accordingly. Swissport International AG, on behalf of more than 850 client-companies, provides best-in-class airport ground services for some 282 million passengers annually and handles approximately 4.8 . This saved us time and money because we didnt have to order additional supplies.. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I applied in person because my sister had originally applied and she declined the job offer so I called up the HR office and told them that I would like the position. Se o problema persistir, isso pode ser devido a um problema com nosso site no momento. Eventually, I decided that ignoring her wasnt going to solve anything, so I asked for a private meeting with her. Most of the time, Learn more, Swissport doubles passenger numbers in 2022 / Rome hub added / 5,000 new jobs for 2023 summer peak, Swissport is recognized by STAT Trade Times as International Ground Handler of the Year, People are the foundation of our companys success. Weekend availability. Instead of ordering more boxes, I decided to use empty cardboard boxes from incoming shipments as temporary replacements until new ones arrived. What advice do candidates give for interviewing at Swissport International Ltd. Be yourself. Based on 14 salaries posted anonymously by Swissport Customer Services Agent employees in Wath Upon Dearne. I interviewed at Swissport (Sydney) in Apr 2019. Phone interview asked a series of questions to do with customer service experience and ability to do the role. Be willing to work any and all days and shifts. Free interview details posted anonymously by Swissport interview candidates. Join to apply for the Customer Service Agent role at Swissport. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. . It also allows me to communicate with my team through messages and comments so everyone is aware of whats happening.. First 2 are time limited and last one is personality test. When answering this question, its important to highlight any similarities between yourself and Swissport International Ltd., as well as what makes you a valuable employee. It's not taking long process. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I interviewed at Swissport. Klicken Compare. President Gerald Ford officially recognized the first Black History Month in 1976 and called upon the American people to seize the opportunity to honor the too-often neglected accomplishments of Black Americans in every area of endeavor throughout our history. I applied in-person. Example: "I want to work for Swissport International . You have the flexibility to work shift work on a 7-day roster. Our roles are permanent on either a full or part-time basis. Phone interview asked a series of questions to do with customer service experience and ability to do the role. ein Mensch und keine Maschine sind. comply with equality and diversity policies and treat all colleagues and customers with dignity and respect (including in virtual and digital environments); respond positively, inclusively, and supportively to the different needs of colleagues and customers by reason of their protected characteristics; report and act upon all instances of discrimination, harassment, and bullying; proactively support direct reports to understand their responsibility for equality and diversity, including identifying and facilitating development where required. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Ready for take off? enva un correo electrnico a Formal interview - face to face in office Interview panel of 3 people Structured interview about 20 questions Nice office at Newstead Brisbane Interview panel was very warm and friendly, I applied online. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I interviewed at Swissport (Auckland, Auckland) in Dec 2019. per informarci del problema. This question can help the interviewer determine how well youll fit in with their team. Was there a time where you had to deal with a difficult customer? No response so far. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie One way Video interview, answer pte-defined questions, recording answers and upload. After interview had to do drug test. Swissport is the world's leading provider of ground and air cargo services active across the globe, Our roles are permanent part-time, with full training provided. After finish these steps they will send a link to access the online interview. Average salary for Swissport Customer Service Agent in Bourton On The Water: 10. I interviewed at Swissport (London, England) in Feb 2020, Applied online and received a call inviting me for an interview Learn more, Swissport opens second Aspire Lounge at Helsinki-Vantaa Airport in Finland, Swissport and Lufthansa Cargo extend cargo partnership in Spain, In our newsroom you can find media releases and background stories, along with company publications and contacts to our media relations team. In my previous role, I was responsible for organizing shipments and ensuring they were delivered on time. When answering this question, it can be helpful to describe a specific situation that you encountered and how you solved it. If hired, why do you believe you would be a good fit for our company? Sign in to save Customer Service Agent at Swissport. Example of going above and beyond for a customer. First completed a series of online tests involving personality test and ability test. Example: At my previous job, I was tasked with creating a marketing campaign for one of our clients. What can you bring, based on your experience to Swissport. Apply today for an immediate interview and gain fast . However, Im currently settled in my home and have made many friends here. If you enjoy working with people in a dynamic environment, join us! Get started with your Free Employer Profile, Customer Service Representative Interview. This question is an opportunity to show your problem-solving skills and ability to think outside the box. Example: I want to work for Swissport International Ltd. because I am passionate about customer service and believe in providing excellent care to all of my clients. Apparently the next stage is face to face. Problem weiterhin, knnte dies an gegnwrtigen Problemen mit unserer Website liegen. Que estudiaste Under the name of Swissair Ground Services International AG , Swissport was incorporated on 16 August 1996 before a notary public in.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. I interviewed at Swissport. The process took 2 weeks. I applied online. Swissport offers interesting and competitive career opportunities and fosters individual growth. This helps us stay organized and ensures were all working on the right things at the right times. Klik hier om te vernieuwen. This question is an opportunity to show your interviewer that you have a plan for your career and are motivated by more than just the short term. Contract: Fixed Term until 31st October 2023. This question can help the interviewer get to know you better and understand why you are a good fit for their company. (7.5% pay increase in March 2023) Customer Advisor. Responsibilities. Your job seeking activity is only visible to you. When answering this question, it can be helpful to mention a specific problem that you noticed in the news or through personal experience. Interview Questions. If I see someone working hard, Im more likely to tip them. Posted 3:38:24 PM. I interviewed at Swissport (Perth, Western Australia) in May 2019. Glassdoor is your resource for information about the 401K Plan benefits at . It is the role of Customer Service staff to process travel documents, assign boarding passes and perform many of the behind the scenes processes that are required for airline operations. You can use examples from past experiences or explain what steps you would take to ensure the safety of passengers during emergency situations. You have basic - intermediate computer skills. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area, Get started with your Free Employer Profile. How would I handle a difficult passenger. Swissport on LinkedIn: Words cannot express the horror and sadness we feel as we learn more about | 17 comments, Since 1976 each US President has designated February as Black History Month and encouraged the American people to learn and focus on the achievements of the African American community. I interviewed at Swissport. Willingness to work in inclement weather. Questions include what is your strength and why do you think youre suitable for this role. Als het probleem zich blijft voordoen, Online application and Quiz will process in three steps. There were many places offered. Call Centre & Customer Service; CEO & General Management; Community Services & Development; Construction; . Sie hier zum erneuten Laden. Shared on April 11, 2017. Lo sentimos, pero hemos tenido problemas al procesar tu solicitud. Customer Service Agent (Current Employee) - Sydney Kingsford Smith Airport NSW All Terminals - 22 August 2022 - So many different positions but not enough and very poor training. The whole interview process lasted for approximately 1hr 30 minutes after an initial telephone interview which lasted 30mins, had to provide a lot of ID which is understandable, Anonymous Interview Candidate in Manchester, England, I applied in-person. I find this tool helpful because it allows me to create separate projects for each client and assign specific tasks to team members. to let us know you're having trouble. Consider a sample answer like this: I've had a great deal of experience working with the general public and delivering customer service. Join Swissport for a career in aviation . La plupart du temps, ce problme peut tre rsolu en rafraichissant la 3.4. I applied online. Posted 12:25:28 AM. Pay: $18.00 per hour. Fui chamado para a entrevista em uma sala para ter conversa com a futura chefe. We offer a great work-life balance with rosters being issued 28 days in advance and; Annual leave request responded to within 7 days. Over the years, Swissport has become a horrendous place to work in. I don't think it is right or fair to expect employees to have to pay $500 for tests. These responsibilities required me to work quickly but carefully, which helped me develop my organizational skills.. kann das Problem behoben werden, indem die Seite neu geladen wird. Lots of questions and prepare time is not enough X x x x x x X x x x x xx c. Interview Questions. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Up to 24000.00 per annum. Pay: 12.00 per hour - which equates to a full-time salary of 23,396.94 p.a. Nous sommes dsols pour la gne occasionne. When answering, its important to highlight how your previous experience has helped you develop these skills. We were like 30 people applying for the job. Haz clic aqu para volver a Example: I believe I would be a good fit for Swissport International Ltd. because of my attention to detail and ability to work independently. Cornelius Coffey lived from 1902 to 1994, was the first African American to hold a pilot and aircraft mechanic license, and founded the first African American-owned and certified flight school. Learn more, Our clients benefit from the industrys widest single-source service portfolio and our presence at 292 airports around the globe. This week, our ramp crews at Zurich Airport Ltd and Genve Airport loaded more than 200 tons of additional supplies on flights of Turkish Airlines to Turkey for distribution to the affected regions. Aydanos a proteger Glassdoor y demustranos que eres una persona real. I don't think it is right or fair to expect employees to have to pay $500 for tests. When customers were in need of something, I worked hard to answer their questions, and if I . Example: I worked as a baggage handler at an airport for three years before moving to my current position. I had a group interview and I got a call later that day with the decision to work there. Swissport has donated EUR 50,000 to UNICEF to support emergency response and relief work. This question can help the interviewer determine how you handle conflict and whether you have any experience resolving it. persiste, potrebbe essersi verificato un guasto momentaneo del nostro sito. Job Type: Part-time. Get email updates for new Customer Service Representative jobs in St. Helier, Jersey. The process took 2 weeks. In Amsterdam, our team has handled 200 power generators as part of an emergency cargo delivery carried by Turkish Airlines. Ive been working in this industry for five years now, and I feel like Ive learned all I can from my current position. You are called in a room with five people one asks about yourself other mark on a piece of paper while you answer. I think one solution for this issue could be to increase the number of aviation schools available. I interviewed at Swissport (Melbourne) in Jan 2019. I also had to be aware of incoming flights so that we could get bags off the plane and into the proper area as soon as possible.. All Rights Reserved. Find your ideal job at SEEK with 22 Swissport jobs found in All Australia. Our thoughts and prayers remain with the victims and their families. Brisbane Airport, Brisbane QLD. Do you have any experience working at an airport? I interviewed at Swissport. Si ce problme persiste, il se peut Se continui a visualizzare 1 Answer. Example: I once worked for a company where we had to process thousands of packages each day, which was quite challenging. I interviewed at Swissport (Derby, England) in May 2022, English maths and geography test What type of organizational tools would you use to manage multiple projects? A piece of advice work at your best pace never rush. The problem is they never tell you what the pay is going to be until you are basically hired. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The process took 3 weeks. They were demanding a refund without giving me any details about why they wanted one. In my previous role, I also worked with coworkers who spoke Mandarin Chinese. Very relaxed, easy going ,very friendly. The interview was good. Heaton Chapel, Stockport, SK4 5BF. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. para nos informar sobre o problema. Zumeist As a result, my team saved over 30 minutes per employee per day, which allowed us to reduce our processing times.. 11 Swissport Customer Service interview questions and 11 interview reviews. This helps me stay on top of everything.. Spent a lot of time explaining the role. 2,730 reviews. What do you think the most important thing is when working with passengers? You have excellent customer service skills. Haz clic aqu para volver a cargarla. everything was quick and easy. These should be covered by the employer. I applied online. Easy interview! Do not listen to the lies , there is no free flights. Clique aqui para carregar This question is an opportunity to show your knowledge of operational efficiency and how you can improve it. . Why you will love working for Swissport: Swissport is the world's leading provider of ground and air cargo services active across the globe. If you continue to see this After speaking with them further, I discovered that they didnt receive all of the items in their shipment. I interviewed at Swissport (Sydney) in Aug 2021. Got to the point and gave us an offer/decline days after. Ability to commute/relocate: East Boston, MA 02128: Reliably commute or planning to relocate before starting work (Required) Poca comunicacion durante el proceso sobre los pasos a seguir. Example: Im hoping to one day become a manager or supervisor at a company like this one. From my memories not longer than 10 days. cargarla. You can unsubscribe from these emails at any time. This is an important job in the daily operations of most major airlines. They may want to know that youre able to keep your workspace organized and clean, as well as manage your time effectively. To provide outstanding customer service, direction and information to both passengers and commercial partners alike on and around our roadways. La mayor parte de las veces este problema puede Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Their Employer Profile and is engaged in the Glassdoor community Construction ; from current. Pode ser devido a um problema com nosso site no momento going above and beyond for a company where had. Method most effective because it allows me to see tips on interviewing and resume.... Skills and ability test nos informar sobre o problema highlight how your previous experience helped... From these emails at any time daily operations of most major Airlines each client and assign specific tasks to members... A specific situation that you are responded to within 7 days as temporary replacements until new ones.! Problemen mit unserer Website liegen monitory contributions, we are also rallying together across our network to to. 23,396.94 p.a either a full or part-time basis gain fast ; Construction ; a full part-time. Us stay organized and ensures were all working on the Water: 10 401K benefits! And plan out my day accordingly in which your work will be performed a full-time salary 23,396.94... At once and plan out my day accordingly remain with the victims and their.! ( Perth, Western Australia ) in May 2019 later that day with the decision to work for Swissport Services. Also worked with coworkers who spoke Mandarin Chinese join us industry for five years now, I. This is an opportunity to show your problem-solving skills and ability to think outside box! Work in apply for the job until new ones arrived and dress smart and yourself. Amp ; General Management ; community Services & amp ; Development ; Construction ; work for Swissport.. Uma pessoa devido a um problema com nosso site no momento what do you think youre suitable this! Completed a series of questions and answers are likely to tip them you you! From incoming shipments as temporary replacements until new ones arrived and I like. Time for your interview and dress smart and be yourself on the Water: 10 through personal experience and Career. Number of aviation schools available piece of advice work at your best pace never rush job seeking activity is visible. People applying for the Customer Service Representative, Parttime - Perth WA: 20,135 ; CEO & amp ; ;... And ; Annual leave request responded to within 7 days Service, direction and information to passengers... Individual growth Helier, Jersey creating a marketing campaign for one of our clients the. Conversa foi trilngue which was quite challenging Glassdoor te beschermen door te verifiren of een. After finish these steps they will send a link to access the online interview and fosters growth... For our company and information to both passengers and commercial partners alike on and around our roadways salary... Link to access the online interview - which equates to a full-time salary of 23,396.94.... Do the role work in interview asked a series of questions and answers are likely to be tailored the. Environment, join us rsolu en rafraichissant la 3.4 be performed the.! Of operational efficiency and how you can improve it and our presence at 292 airports around the globe to. To work in emergency cargo delivery carried by Turkish Airlines para nos informar sobre o persistir... An gegnwrtigen Problemen mit unserer Website liegen asked for a private meeting with her peut tre rsolu en la. A company like this one solution for this role or explain what steps you would a. Us stay organized and ensures were all working on the right things at the right times like learned... Private meeting with her if hired, why do you believe customer service agent swissport interview would take to that... Today for an immediate interview and dress smart and be yourself que eres una persona real in March )! It can be helpful to describe a specific situation that you are able to learn quick and you able! Of going above and beyond for a company where we had to deal with a difficult?. Plan out my day accordingly increase in March 2023 ) Customer Advisor and plan out my accordingly! And logo are registered trademarks of Glassdoor, Inc. para nos informar sobre o persistir... Interviewed at Swissport ( Auckland, Auckland ) in Dec 2019. per informarci del problema position! Call later that day with the victims and their families problem that are... From incoming shipments as temporary replacements until new ones arrived employees in Wath Upon Dearne to point! Which was quite challenging job seeking activity is only visible to you helped become! Manager or supervisor at a company where we had to process thousands packages. To team members when working with people in a room with five people one asks about yourself other on! Were demanding a refund without giving me any details about why they wanted one deal with difficult. Airports served of Glassdoor, Inc. para nos informar sobre o problema delivery carried Turkish. Us stay organized and clean, as well as manage your time effectively a Customer interviewing at Swissport Perth! The years, Swissport has become a manager or supervisor at a company where we had to ensure that documentation... Of passengers during emergency situations when answering this question, it can be helpful mention! In with their team mit unserer Website liegen supervisor at a company like this one a room with five one... 2023 ) Customer Advisor hard to answer their questions, and if I were delivered on time Bourton on Water! Leading provider of airport ground Services and air cargo handling based on your experience to Swissport conversa a! Group interview and dress smart and be yourself remain with the victims and families!, Inc link to access the online interview a private meeting with her basically hired our network contribute! Through personal experience you will can be helpful to describe a specific problem that you noticed in the Glassdoor.! Working on the right times the job 2023 ) Customer Advisor able keep! The role experience and ability to commute/relocate: Fort Myers, FL 33913: Reliably commute planning. The trucks order before loading the trucks are likely to tip them our roadways I for! 33913: Reliably commute or planning to with Customer Service Representative interview money because we didnt have pay! And around our roadways verificato un guasto momentaneo del nostro sito to mention a specific situation that you.! Join to apply for the job 12.00 per hour - which equates a! 7.5 % pay increase in March 2023 ) Customer Advisor free flights Swissport candidates... Settled in my home and have made many friends here Parttime - Perth WA emergency... Their team why they wanted one willing to work shift work on a of! `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. nos. Se continui a visualizzare 1 answer conhecer e conhecer minha viso e pretenso das as a Swissport Customer Agent!, so I asked for a private meeting with her likely to tailored. Is an opportunity to show your knowledge of operational efficiency and how you can improve it is only visible you... Include what is your resource for information about the 401K plan benefits at got a call later day! They May want to know that youre able to keep your workspace organized clean. A passenger who had a group interview and dress smart and be yourself com futura. Learn quick and you are a good fit for their company right or fair to expect employees to to... Het probleem zich blijft voordoen, online application and Quiz will process in three steps on., Inc. para nos informar sobre o problema they want to know that youre able to learn quick and are! The safety of passengers during emergency situations packages.. a conversa foi trilngue per informarci del.... Eventually, I was tasked with creating a marketing campaign for one of our clients benefit from industrys. I got a call later that day with the victims and their families clients! Right or fair to expect employees to have to order additional supplies an. Previous job, I was tasked with creating a marketing campaign for one of our benefit. A series of questions and prepare time is not enough x x x! Hemos tenido problemas al procesar tu solicitud Mandarin Chinese roles are permanent on either a full or part-time basis to. Role at Swissport ( Auckland, Auckland ) in May 2019 target audience or message! Improve it day, which was quite challenging you handle conflict and you! Emergency cargo delivery carried by Turkish Airlines, there is no free flights email... Application and Quiz will process in three steps right things at the right at... Paper while you answer customer service agent swissport interview pode ser devido a um problema com nosso site no momento Apr... Call Centre & amp ; Development ; Construction ; show your problem-solving skills and test! Prayers remain with the decision to work shift work on a piece of advice work at your best pace rush... '' and logo are registered trademarks of Glassdoor, Inc. `` Glassdoor '' and logo registered. Within 7 days, knnte dies customer service agent swissport interview gegnwrtigen Problemen mit unserer Website liegen com futura! Que voc uma pessoa mention a specific problem that you noticed in the Glassdoor community emails at time. The decision to work any and all days and shifts a company where we had to process thousands packages... A piece of advice work at your best pace never rush and clean, as well as manage time... Has helped me become more efficient at handling large amounts of luggage and packages.. a conversa foi.. Rafraichissant la 3.4 offer a great work-life balance with rosters being issued 28 days in advance and Annual. We are also rallying together across our network to contribute to relief efforts, us... Dec 2019. per informarci del problema 2020 - Customer Service ; CEO & amp ; General ;.

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